空乘面试：英语口试

空乘面试之英语口试

一、广播词：

1.1起飞前

1.1.1欢迎词及安全检查

女士们、先生们、“东方万里行”会员们：

早上好/下午好/晚上好！

我是本次航班的（客舱经理/乘务长），欢迎您搭乘东方航空班机，前往XX（中间经停），本次航班与XX航空公司代码共享，从XX到XX的飞行时间大约需要XX。

现在飞机开始滑行，请您系好安全带，收起小桌板，调直座椅靠背，打开遮光板，取下耳机以及连接在座椅电源上的数据连接线，妥善存放笔记本电脑等大型便捷式电子设备，手机等小型携带式电子设备请确认已切换飞行模式（并请关闭WIFI功能，）请您在飞行全程中不要抽烟，不要使用锂电子移动电源，为防止意外颠簸，请全程系好安全带。

感谢您一直以来对天合联盟成员中国东方航空的大力支持，祝您旅途愉快！

注：在提供无线网络的飞机上不播报：“请关闭wifi功能”

Greetings

Good morning/ afternoon/evening

Ladies Gentlemen and members of Eastern Miles

This is your cabin manager / purser speaking. Welcome to China Eastern, amember of Sky Team Alliance.

This flight is bound forXX( via )XX.(which is code- share with XX airlines. jourlying time is XXH XXM.

Now we are ready for departure. Please fasten your seat belt, open the windowshade, secure your tray table, bring your seat back upright and unplug yourheadphones and electronic devices. The Large portable electronic devices, such aslaptops, should be stowed properly.

please ensure that small portable electronicdevices, like cell phones, are switched to the airplane mode. You are not permitted touse portable power banks and do not smoke during the entire flight. Please keepyour seatbelts fastened in case of sudden turbulence.

Thank you!

二：问答环节

1、Q：what made you decide on this type of occupation?

(什么原因使你决定投身这个行业？)

A：oh,to tell you the truth,i love the sky .i like traveling very much and i enjoy working with the people.

（噢，说真的，我喜欢蓝天，我喜欢旅行，也喜欢和别人一起工作。）

2、Q: what do you think are the chief characteristics of a stewardess?（你认为空姐需要具备哪些品质？）

A：Well,a stewardess should be friendly ,courteous patient and treat passengers kindly and politely.

（空姐应该待人友好，有礼貌，有耐心，对待旅客和蔼，彬彬有礼。）

3、Q：If a passenger had a accident,what would you do?

(如果有乘客发生意外，你将会怎么做？)

A:I would give him or her basic first aid and ask my parner to call for assistance at the same time.

（我会为他/她做基本的急救，同时让同伴寻求帮助。）

4、Q：what do you know about china Eastrn Airlines ?why did you choose china Eastrn Airlines?

（谈谈你对东航的认识？为什么选择了东航？）

A：china Eastrn Airlines is one of the three largest airlines in the country .it has high flight safety and good service.I want to be a member of such an excellent.

（东航是全国三大航空之一，飞行安全和服务优质，我想成为这样优秀企业中的一员。）

三、自我介绍

Good morning everyone, my name is XXX.I am XX years old.I graduated from XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird. Now I have the chance to make it come true. If i can take this job. I’ll try my best to do everything well.Because I love this job.Thank you .

注意：英语是需要不断加强与练习的，可以通过看美剧、听英文歌、增加词汇量来提升英语哦！加油！